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Privacy Policy


Wuhan Fortuna Chemical Co., Ltd. realizes that the safety of your private information from using our website is an important concern. We attach great importance to the protection of your personal data. Therefore, we want you to know what data we keep and what data we discard. Through this privacy notice, we want to tell you about our security measures.


Collection

We will only collect personal data when you provide us with personal data through registration, filling out forms, or emails when ordering products or services, inquiries or requests for ordered materials, and similar situations where you choose to provide us with information. The database and its contents will remain in our company and will be stored by a data processor or server acting on our behalf and responsible for us. Unless we have obtained your consent or are required by law, we will not pass your personal information to third parties in any form. We will retain control and responsibility for any personal information you disclose to us. Some of this data may be stored or processed on computers in other jurisdictions, such as the United States, whose data protection laws may be different from the jurisdiction in which you live. In this case, we will ensure that appropriate protection measures are in place and require the country’s data processor to maintain the same protection measures for the data as in your country.


Use

Unless otherwise provided by law, the information we collect will only be used to provide you with the requested products or services, or for other purposes that you have agreed to.


Any information we collect from you may be used in any of the following ways:

• Personalize your experience

(Your information helps us better respond to your personal needs)

• Improve our website

(We will continue to improve our website products based on the information and feedback you provide)

• Improve customer service

(Your information helps us more effectively respond to your customer service requirements and support needs)

• Processing transactions

Without your consent, your information, whether public or private, will not be sold, exchanged, transferred, or provided to any other company for any reason, unless it is for the express purpose of delivering the product or service purchased by the customer.

• Send emails regularly

The email address you provide for order processing, in addition to occasionally receiving company news, updates, related product or service information, etc., may also be used to send you information and updates about your order.

Note: If you want to unsubscribe from receiving future emails at any time, we include detailed unsubscribe instructions at the bottom of each email.

• Manage, promote, survey, or other website functions


For any questions about this policy, please email sales@fortunachem.com to us.



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